Business English - Essential English in a Business Setting
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Study Materials:

  • Lesson Videos
  • Lesson Audios
  • Lesson Documents
  • Tests
  • Worksheets

For ages: 16 and above

Business English Master Course

Comprehensive step-by-step guide through essential topics to help you become more proficient in your use of English in a business setting.

USD 40
40% off USD 68

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Welcome Video
Course Details
Course overview:  Comprehensive step-by-step guide through essential topics to help you become more proficient in your use of English in a business setting.
 
Aims & objectives:   to gain more knowledge and understanding of Business English and related skills including:
 
  • key vocabulary, including common expressions and phrases, for a variety of subjects and topics
  • presentation, negotiation and business management skills and tools
  • interaction with others in meetings, conferences and events and for a variety of other business situations and contexts
  • writing for business, including emails and reports.

Suitable for: The course is designed for busy professionals who want to improve their English communication skills, for college students pursuing business related degrees or diploma courses, which includes those in senior high school taking business studies, and also suitable for people who just want to learn more about business issues and the language that native English speakers use in these situations.

Possible benefits:   for your career: English is the international language of the business world. Your ability to communicate effectively in English can advance your career prospects and help you achieve a promotion and/or higher salary.

for your studies: complement and enhance your business course (degree, diploma or school qualification) by learning more effective communication skills in  business contexts and settings.

generally: improve your knowledge of English and learn some key business skills.

Study time: this course involves approximately 100 – 150  hours of study.   

Premium: this is a signature premium course so you need to subscribe to our premium membership.

Course program and content:   The complete course is arranged in 4 parts each of which contains 5 chapters:

Initiate – Part 1:

  • Chapter 1 – Greetings & Introductions
  • Chapter 2 – Businesses & Companies
  • Chapter 3 – Products & Services
  • Chapter 4 – Meetings 1
  • Chapter 5 – Meetings 2

Accumulate – Part 2:

  • Chapter 6 – Presentations 1
  • Chapter 7 – New Products
  • Chapter 8 – Projects & Progress
  • Chapter 9 – Telephone Skills
  • Chapter 10 – Teamwork

Accelerate – Part 3:

  • Chapter 11 – Business Management
  • Chapter 12 – Presentations 2
  • Chapter 13 – Meetings 3
  • Chapter 14 – Negotiating
  • Chapter 15 – Writing for Business

Elevate – Part 4:

  • Chapter 16 – Events
  • Chapter 17 – Customer Service
  • Chapter 18 – Interviews
  • Chapter 19 – Training & Development
  • Chapter 20 – Cross-Cultural Issues and course review
Lessons Plan
  • Course videos - Initiate
    Course videos - Initiate
  • Introduction - Study Plan
    Introduction - Study Plan
  • Chapter 1
    Lesson Documents for Chapter 1
  • Lesson 1
    Greetings
  • Lesson 2
    Language Focus
  • Lesson 3
    Countries and Nationalities
  • Lesson 4
    Asking and answering questions
  • Lesson 5
    Introducing yourself to a group
  • Lesson 6
    Review
  • Chapter 2
    Lesson Documents for Chapter 2
  • Lesson 1
    Company Jargon
  • Lesson 2
    Company organisation
  • Lesson 3
    Company personnel
  • Lesson 4
    Language focus
  • Lesson 5
    Talking about your company
  • Lesson 6
    Review
  • Chapter 3
    Lesson Documents for Chapter 3
  • Lesson 1
    Products and Services
  • Lesson 2
    Orders
  • Lesson 3
    Orders by phone
  • Lesson 4
    Language focus
  • Lesson 5
    Confirming an order
  • Lesson 6
    Negotiating prices and terms
  • Lesson 7
    Review
  • Chapter 4
    Lesson Documents for Chapter 4
  • Lesson 1
    Meetings: Introduction
  • Lesson 2
    Arranging a Meeting [1]
  • Lesson 3
    Arranging a Meeting [2]
  • Lesson 4
    Preparing an Agenda
  • Lesson 5
    Leading a meeting part 1 & part 2
  • Lesson 6
    Language focus
  • Lesson 7
    Presenting an idea
  • Lesson 8
    Review
  • Chapter 5
    Lesson Documents for Chapter 5
  • Lesson 1
    Language Focus
  • Lesson 2
    Defending an idea [1]
  • Lesson 3
    Defending an idea [2]
  • Lesson 4
    Making suggestions
  • Lesson 5
    Delegating
  • Lesson 6
    Review
  • Course Videos - Accumulate
    Course Videos - Accumulate
  • Introduction - Study Plan Part 2
    Introduction - Study Plan Part 2
  • Chapter 6
    Lesson Documents for Chapter 6
  • Lesson 1
    Presentations: Introduction
  • Lesson 2
    Making presentations
  • Lesson 3
    Language Focus
  • Lesson 4
    Dealing with questions
  • Lesson 5
    Starting the Presentation
  • Lesson 6
    Giving a formal presentation
  • Lesson 7
    Presenting visual data
  • Lesson 8
    Review
  • Chapter 7
    Lesson Documents for Chapter 7
  • Lesson 1
    New Products Introduction
  • Lesson 2
    The Development Process
  • Lesson 3
    Language Focus
  • Lesson 4
    Brainstorming for ideas
  • Lesson 5
    Market research
  • Lesson 6
    Product Descriptions
  • Lesson 7
    Product Presentations
  • Lesson 8
    Review
  • Chapter 8
    Lesson Documents for Chapter 8
  • Lesson 1
    Projects & Progress: Updating
  • Lesson 2
    Language Focus
  • Lesson 3
    Writing a Progress Report
  • Lesson 4
    Explaining problems
  • Lesson 5
    Reporting success
  • Lesson 6
    Review
  • Chapter 9
    Lesson Documents for Chapter 9
  • Lesson 1
    Telephone skills
  • Lesson 2
    Making and receiving calls
  • Lesson 3
    Message
  • Lesson 4
    Asking about names
  • Lesson 5
    Language Focus
  • Lesson 6
    Telephone survival: part 1
  • Lesson 7
    Telephone survival: part 2
  • Lesson 8
    Checking details
  • Lesson 9
    Review
  • Chapter 10
    Lesson Documents for Chapter 10
  • Lesson 1
    Teamwork
  • Lesson 2
    Working in teams
  • Lesson 3
    Team communication
  • Lesson 4
    Language focus
  • Lesson 5
    Giving feedback
  • Lesson 6
    Review
  • Course Videos - Accelerate
    Course Videos - Accelerate
  • Introduction - Study Plan Part 3
    Introduction - Study Plan Part 3
  • Quick review of Chapter 10
    Quick review of Chapter 10
  • Chapter 11
    Lesson Documents for Chapter 11
  • Lesson 1
    Evaluating performance
  • Lesson 2
    Evaluating company performance
  • Lesson 3
    Evaluating company performance [2]
  • Lesson 4
    Language Focus
  • Lesson 5
    Social responsibility
  • Lesson 6
    Time management
  • Lesson 7
    SWOT Analysis
  • Lesson 8
    SWOT Analysis [2]
  • Lesson 9
    Review
  • Quick review
    Quick review
  • Chapter 12
    Lesson Documents for Chapter 12
  • Lesson 1
    Language for presentations
  • Lesson 2
    Giving a formal presentation
  • Lesson 3
    Language Focus
  • Lesson 4
    Presenting results
  • Lesson 5
    Selling the idea
  • Lesson 6
    More language for presentations
  • Lesson 7
    Review
  • Quick review for meetings
    Quick review for meetings
  • Chapter 13
    Lesson Documents for Chapter 13
  • Lesson 1
    Meetings
  • Lesson 2
    Language for meetings
  • Lesson 3
    Managing the discussion
  • Lesson 4
    Language Focus
  • Lesson 5
    Using vague language
  • Lesson 6
    Reaching decisions [1]
  • Lesson 7
    Reaching decisions [2]
  • Lesson 8
    Review
  • Quick review of Chapter 13
    Quick review of Chapter 13
  • Chapter 14
    Lesson Documents for Chapter 14
  • Lesson 1
    Language focus [grammar]
  • Lesson 2
    Negotiating skills
  • Lesson 3
    Negotiating: the basics
  • Lesson 4
    Language Focus [vocabulary]
  • Lesson 5
    Negotiating: an example
  • Lesson 6
    Language for negotiations
  • Lesson 7
    Reaching a compromise
  • Lesson 8
    Negotiating prices and terms
  • Lesson 9
    Review
  • Quick review of previous chapters
    Quick review of previous chapters
  • Chapter 15
    Lesson Documents for Chapter 15
  • Lesson 1
    Writing emails
  • Lesson 2
    Writing ‘first time’ emails
  • Lesson 3
    Language Focus
  • Lesson 4
    Writing emails: samples
  • Lesson 5
    Writing an email to a customer
  • Lesson 6
    Company emails
  • Lesson 7
    Report writing
  • Lesson 8
    Formal report writing
  • Lesson 9
    Review
  • Course Videos - Elevate
    Course Videos - Elevate
  • Introduction - Study Plan Part 4
    Introduction - Study Plan Part 4
  • Quick review of previous chapters
    Quick review of previous chapters
  • Chapter 16
    Lesson Documents for Chapter 16
  • Lesson 1
    Networking events
  • Lesson 2
    Making conversation
  • Lesson 3
    Catching up
  • Lesson 4
    Language Focus
  • Lesson 5
    Networking
  • Lesson 6
    Hosting an event part 1
  • Lesson 7
    Hosting an event part 2
  • Lesson 8
    Review
  • Quick review of previous chapters
    Quick review of previous chapters
  • Chapter 17
    Lesson Documents for Chapter 17
  • Lesson 1
    Customer service
  • Lesson 2
    The Six Rules for good customer service
  • Lesson 3
    Language Focus
  • Lesson 4
    Language Focus [vocabulary]
  • Lesson 5
    Dealing with complaints
  • Lesson 6
    Writing a letter of complaint
  • Lesson 7
    Review
  • Quick review of verb tenses
    Quick review of verb tenses
  • Chapter 18
    Lesson Documents for Chapter 18
  • Lesson 1
    Job applications and interviews
  • Lesson 2
    Writing a CV
  • Lesson 3
    Writing a cover letter
  • Lesson 4
    Preparing for the interview
  • Lesson 5
    Interview questions intro
  • Lesson 6
    Interview questions part 1
  • Lesson 7
    Interview questions part 2
  • Lesson 8
    Interview questions part 3
  • Lesson 9
    Review
  • Quick review of previous chapters
    Quick review of previous chapters
  • Chapter 19
    Lesson Documents for Chapter 19
  • Lesson 1
    Training and development
  • Lesson 2
    Case Study for Chapter 19
  • Lesson 3
    Case Study part 1
  • Lesson 4
    Case Study part 2
  • Lesson 5
    Language Focus
  • Lesson 6
    Case Study part 3
  • Lesson 7
    Case Study part 4
  • Lesson 8
    Following up
  • Lesson 9
    Performance appraisals
  • Lesson 10
    Review
  • Chapter 20
    Lesson Documents for Chapter 20
  • Lesson 1
    Language Focus
  • Lesson 2
    Globalisation
  • Lesson 3
    Multinationals
  • Lesson 4
    Cultural awareness part 1
  • Lesson 5
    Cultural awareness part 2
  • Lesson 6
    Course review
  • Business English - FINAL ASSESSMENT
    Assessment
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